Privacy policy

This website is managed by JW Ecom B.V. ("we", "us" or "our") values your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, with whom we share it, and your rights regarding your data.

1. Information we collect

When you use our shop, we may collect the following personal information:

• Name, address, and contact details (email address, phone number, etc.).
• Payment details (credit card information, billing address, etc.).
• Information about purchases and orders.
• Preferences and interests shared with us.
• Data provided through customer service interactions, surveys, or promotions.
• Your IP address and browser details for technical purposes.
  

2. How we use your data

We use your data to:

• Process and complete transactions, including verifying credit card details.
• Provide customer service and manage returns.
• Personalize and improve your shopping experience.
• Inform you about offers, promotions, and newsletters (if you have given permission).
• Conduct research to optimize our services.
• Comply with legal obligations and enforce our policies.

3. Cookies and analysis

Cookies: We use cookies to analyze website usage, improve our services, and optimize your experience. These text files help track user behavior on our site.

Disabling cookies: Most browsers accept cookies by default, but you can disable them in your settings. Please note that disabling cookies may affect the functionality of our website.

We use a cookie banner on our site to inform visitors about our use of cookies and to obtain their consent.

4. Sharing your data

We will not sell, rent, or commercially share your personal data. However, we may share your data with trusted third parties such as payment processors, shipping companies, and IT service providers. These parties are contractually obliged to protect your data.
We may also disclose your data if required by law or if you violate our terms of service.

5. Your rights

You have the right to:

• Access the personal data we hold about you.
• Correct or update your information.
• Withdraw your consent for data processing at any time.
• Object to certain uses of your data, such as direct marketing.
• Request deletion or restriction of data under certain circumstances.

To exercise your rights, you can contact us via info@kleefmode.nl.

6. Third-party services

Certain external providers, such as payment gateways, have their own privacy policies regarding the information we must share with them. We recommend reviewing their policies to understand how your data is handled.
Your data may be subject to the laws of the country where the external provider operates. Once you leave our website or are redirected to an external site, this policy no longer applies.

Contact details

Kleef Mode is managed by JW Ecom B.V., a company registered in the Netherlands.

Chamber of Commerce number: 89992210
VAT number: NL865177028B01

Address: De Nieuwe Erven 3, Unit 11326, 5431NV, Cuijk, Netherlands

Phone: +3197010209477
Email: info@kleefmode.nl

Customer service hours: Monday to Friday: 9:00 - 17:00